Patient Pathways specializes in helping patients, family and caregivers navigate the BC healthcare system after accidents, during serious and complex illness, hospitalization, and surgery in the Metro Vancouver area.
We are consistently able to reduce wait times for tests and specialist consultations by 2 to 6 months* (*Not guaranteed)
A thorough initial consultation to determine your situation and a written summary with recommendations and resources.
Compile a comprehensive, cohesive patient history to present to your healthcare providers
Teach your support system (your family and friends) to be effective, ongoing personal patient advocates
Arrange and coordinate appointments with your health team, doctors and specialists
Attend health care appointments to ensure you are heard, your questions are answered, and you understand what your doctor has told you
Help you get the financial compensation you need through Social Assistance, Employment Insurance, WorkSafe, short-term and long-term disability
Help you file letters of complaint to health care profession colleges
Help you resolve issues regarding care in hospital and residential facilities
Help you find appropriate legal advice and services. And, move complaints of negligence forward to malpractice lawyers
Ongoing consultations by phone and in person
Development of personalized health care plans
Arrange health care team meetings to coordinate your care
Be at your hospital bedside to supervise the care you are receiving
Research and writing official letters of complaint to hospitals and professional health care bodies