Cheryl Brabbins

Cheryl Brabbins  |  Navigator/Advocate  |  cherylb@patientpathways.ca

Cheryl is an accomplished health professional with more than 30 years experience in the BC healthcare system. She has worked in a variety of specialty areas including Intensive Care and Poison Information as well as pediatrics, public health and surgery. As a life-long learner Cheryl has supplemented her nursing education with numerous workshops and courses and in 2010 obtained a MA from Royal Roads University.

Drawing upon her broad knowledge base Cheryl applies a person-centred approach to her work as a healthcare navigator and advocate. Her goal is to collaboratively work within the current health systems to advance the quality of care for all patients/ clients as they transition through the continuum of care.

“I have witnessed the fear and frustration that a seriously ill patient experiences, as well as the overwhelming feeling of helplessness felt by that person’s family and loved ones as they try to navigate the system to get the help they need. I have been both the administrator who families came to for answers and the appointed family member searching for the appropriate support for a loved one. These experiences have fueled my passion for ensuring patients are given every opportunity to make an informed choice in their healthcare.”

As a Director of Care at RMH, Cheryl was able to realize her vision of a Patient and Family Resource Centre, where volunteers worked with patients and families in hospital to source health information after a new diagnosis or prior to an unfamiliar test or surgery. This offered patients an opportunity to be better informed about their health condition, ask knowledgeable questions and make informed choices.

“I will always remember my first days on a new unit as a newly graduated nurse. Although I was confident in my skills I knew there was a special kind of knowledge that would come with experience and the shared knowledge from a more experienced nurse. Front line nursing has evolved over the years but the essential components of being a nurse have not changed. Listening to our patients with an empathetic ear while skillfully caring for them allows us to assess, evaluate and plan our care to meet their needs.”