For faster, safer care in the community, emergency room, hospital… and back home. The best way to prevent crisis is to plan ahead… and to expect the unexpected: Know your health history, your medications, and your contact information. Assign a Substitute Decision Maker or Representative – and let them know about your Values, Beliefs and […]
Browsing Tag: hospital discharge
Patients and family members have a role in preventing hospital readmission
Recent reports that BC has the second highest re-admission rate after hospitalization of any province in the country comes as no surprise. Patient Pathways, an independent patient navigation and advocacy company, are often called in when crises related to hospital readmissions occur. Discharge Planning is the most important part of hospitalization. Patients and loved ones […]
Discharge Planning from Acute Care to Home or Residential Care
Discharge planning is the number one reason Patient Pathways is called by families and loved ones. We are asked to intervene when the hospital staff say that loved ones will be discharged today or tomorrow – and families know that the situation is just not safe or suitable. Often discharge planning (or lack of) becomes a […]
How to Make a Complaint about
Hospital Care in British Columbia
If you found this blog, it’s likely that you’re very upset right now. No one looks for this information until something has gone very wrong with the healthcare that you or a loved one is receiving. As the general public, and as professional navigator/advocates, we would love to believe that every healthcare provider is doing […]