About Patient Pathways
Serving adult patients of all ages and families facing serious and complex physical illness, injury, increasing age and frailty, and those approaching end-of-life in British Columbia and Alberta, Canada.
Established in 2010, Patient Pathways is among Canada’s first independent patient advocacy and healthcare navigation providers.
Meet the Team
Healthcare Navigators & Patient Advocates
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Connie Jorsvik, BSN, Owner
Founder, Senior Healthcare Navigator, Advance Care Specialist, Educator
Serving Metro Vancouver in person, and BC via Zoom
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Bernice Budz, RN, MSN
Registered Nurse, Healthcare Navigator and Patient Advocate
Serving Metro Vancouver, Burnaby and the North/West Shore in person
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Whitney McMillan, MSW
Advance Care Planning Specialist & Caregiver Coach
Serving the North Shore in person, and BC via Zoom
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Mia Stonehouse, RN, BSN
Healthcare Navigator & Patient Advocate, Specialist in Serious Illness, Palliative Care & End of Life
Serving the Central Fraser Valley virtually and in person
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Laura Mercer, RN, BSN
Healthcare Navigator, Cancer Specialist, Serious Illness Transitions Specialist, Palliative & End of Life Support
Serving Surrey to Chilliwack in person, and BC via Zoom
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Christina Mayson
Healthcare Navigator & Emergency Health Specialist
Serving the Cowichan Valley and Vancouver Island in person, and BC via Zoom
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Judy Cook
Medical Support Advocacy, Advance Care Planning Specialist & End-of-Life Support
Serving Central Vancouver Island in person
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Corinne Hewko
Healthcare Navigator and Patient Advocate, Federal Disability Programs, Advance Care Planning Specialist
Serving Edmonton, AB in person, and Canada via Zoom
Grief and End-of-Life Support
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Carolyn Stacey
End of Life Doula, Grief Support Specialist
Serving Metro Vancouver in person, and Canada via Zoom
Seniors Care and Transitions
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Corina Stainsby
Seniors Real Estate Specialist, Downsizing & Transitions Specialist
Serving Metro Vancouver in person
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Yael Blumenov
Senior Companionship & Lifestyle Support Specialist
Serving North and West Vancouver in person
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Melanie Murray
Senior Transitions Advocate
Serving Greater Victoria in person, and BC via Zoom
"My father was in a Vancouver hospital and I was not able to see him regularly as I live out of town. I was increasingly worried about his physical and mental state. Procedures and treatment continued that I knew he would not want... I hired a Patient Pathways advocate, who was able to quickly open up the communication channels. Because of her efforts, he was listened to and got better information. My father died several days later, peacefully with his family at his side… and I take comfort that, with our advocate’s help, I was able to do my very best for him."
— Janet R.
Trusted Collaborators
Concerned about a loved one's safety or care?
We collaborate with NLIAI.ca - a team of licensed BC investigators specializing in discreet fact-finding and residential care facility checks for families, employers, and legal teams across BC. Learn more
