Services & Fees
Patient & Care Partner Education: Free
Please utilize our extensive free education articles and webinars for step-by-step information on accessing medical care in BC and AB, and planning for medical needs & emergencies in advance.
PLEASE NOTE:
*In-person navigation/advocacy services & public speaking is offered in Vancouver/surrounding cities, BC, and Edmonton, AB only. Remote consultation and support via phone/Zoom, & public speaking is offered to all of BC and AB.
Healthcare Navigation & Patient Advocacy
Our healthcare system is complex, fragmented, and under tremendous strain. Setting yourself, or a loved one, up in advance with experienced Patient Advocates ensures they are on call to be by your side, whether at a specialist’s appointment or for a sudden hospital admission. We understand the stress these situations can bring and are here to provide guidance, protective oversight, advocacy, and relief.
Services include, but not limited to:
Coaching patients + families as they navigate the healthcare system
Attending appointments as an expert witness + providing detailed summaries to patient’s care partners*
Hospital Discharge Planning to home or residential care
Reviewing and helping clarify complex diagnoses + treatment recommendations.
Fees:
Less than 5hrs: $175/hr
5 hour package = $140/hr
Over 5 hours = $110/hr.
Premium Case Management
When someone is alone, aging, or very ill, a Healthcare Navigator can act as an overall case manager for their healthcare. Having a compassionate expert help them keep track of the many moving parts of their treatment, recovery or care can greatly reduce patient stress, and care-partner burden on busy or far away loved ones.
Services include, but not limited to:
Premium Case Management
Coordinating and overseeing all care needs + support teams
Setting up and attending all medical appointments*
Setting up and overseeing private-pay home and residential care
Providing frequent, detailed updates to loved ones
Coordinating, tracking, reminding patients of, and attending healthcare appointments
Fees:
Starting at $499/month, based on need
Overseeing hospital stays + discharge planning billed at separate rate
Advance Care Planning & Document Preparation
Plan ahead for a time you can’t speak for yourself due to serious injury, serious illness, or advanced cognitive decline.
Providing planning assistance & document preparation for:
Representation Agreements
Advance Directives that are in direct alignment with Medical Orders for Scope of Treatment (MOST), making your preferences for care seamless in a medical setting
Assistance with end-of-life requests, incl. Medical Assistance in Dying (MAiD)
Three sessions over Zoom are available to anyone in BC. The sessions include discussion and mentoring in determining values, beliefs and preferences for future healthcare.
Couples and adult children are encouraged to attend these sessions together at no extra cost.
Fees:
$400* - three to four sessions with accompanying homework
*based on approximately 3 hours of coaching and preparation time
End-of-Life Preparation, Navigation & Support
We are committed to respecting each individual's needs, wishes, and preferences when providing support to those who are planning ahead for, or are nearing, their final days. Services provided are non-denominational, and all faiths welcome.
Services include, but not limited to:
Preparing official Advance Directives
Preparing personalized comfort plans
Coordination of palliative care ie. in hospital, hospice, or in the home
Fees:
Less than 5hrs: $175/hr
5 hour package = $140/hr
Over 5 hours = $110/hr.
Pre-Death Funeral Planning
Give your family the ultimate gift of planning ahead for your end-of-life.
Eco-friendly burial options
Fees:
variable, please inquire
Public Speaking
Connie Jorsvik is an experienced educator, empowering participants to take action in their Advance Care Planning, and in understanding the healthcare system and their choices at end of life.
Most frequently requested workshops:
Understanding Advance Care Planning
Navigating the BC Healthcare System
Understanding Choice at End of Life
Honourariums:
Please contact us directly to discuss
"We hired Patient Pathways to help us navigate a complex surgery for my father-in-law. Our navigator-advocate attended all of the preoperative appointments and helped put together Advance Care Planning documents the day before his surgery. He did not do well, and Connie was by our family's side for 3 days communicating with his doctors. When he died, we were at peace, largely because we understood everything that was happening and that his wishes were honoured. Everyone needs a Connie on their team!”
Dan M.
“Thank you so much for your kindness and assistance in completing our Advance Care-Planning and Directives. Your support in helping us make these difficult decisions helped us immensely. It is a relief to know we have made it clear to our children what our wishes are.”
Linda and John
“This is the gold standard and we are so grateful for Connie’s time and expertise. So many of our participants and the people they support go home from these webinars with lighter hearts, with so much relief, and knowing how to go forward for the first time.”
Marpole Oakridge Family Place
Navigating the BC Healthcare System
by Connie Jorsvik
After two years and hundreds of hours, I am pleased to introduce my latest book, which I believe is the most thorough resource on this topic available to date. If you are a patient or a care partner in our fast-paced and fragmented healthcare system, this is a step-by-step guide to surviving, and thriving.
