In the last seven years, Connie Jorsvik has been there for me and five different members of my family. Each medical emergency required multiple health skills to assess the proper attention and treatment.

The wide range of appointments, tests, procedures, and required resources was daunting. Connie cut through the medical lingo and provided us with a straightforward path to addressing all our medical issues.

Connie saved us countless hours of fear and worry.

If you or your family are dealing with the medical system, I highly recommend Connie as your medical advocate. 

We hired Connie to help us navigate a complex surgery for my father-in-law. She attended all of the pre-operative appointments helped put together Advance Care Planning documents the day before his surgery. He did not do well and she was by our family's side for 3 days communicating with his doctors. When he died, we were at peace, largely because we understood everything that was happening and that his wishes were honoured.

Since then she has helped both of my parents get the home care and residential support they desperately needed.  Communication was often a challenge and she was able to get the answers we needed immediately.

Everyone needs a Connie on their team!

I am a healthy person, with an active body & mind. I always wanted while I am able to decide, to arrange for all the necessary issues, and my wishes at the end of the road, and at the time when I am not capable physically or mentally to do so.
I heard about Connie and her workshops, and a few months ago I was a participant in one of her workshops at P.S. Foundation. I knew then I have found what I was looking for.
After a few weeks, with Connie’s help, I have two forms in place: My choices in regard to the care, at a time that I cannot talk, or think properly. And, I have named my Health Representatives.
I feel much happier now, and relaxed, as I know everything will be in place with Connie’s help.
She is punctual in her appointments, very pleasant in nature, caring, and always there for you to help with any questions.

My father was in a Vancouver hospital and I was not able to see him regularly as I live out of town. I was increasingly worried about his physical and mental state. Procedures and treatment continued that I knew he would not want... if someone had just taken the time to ask!  

I was being persistent but not getting the answers I needed.

I hired Connie who was able to quickly open up the communication channels. Because of Connie's efforts he was listened to and got better information.

Treatment was compassionately withdrawn and my father died several days later, peacefully with his family at his side.

I am devastated by the loss, but I take comfort that, with her help, I was able to do my very best for him.

Connie Jorsvik was a volunteer with the West End Seniors’ Network in 2015-2016 when we launched a one-year Representation Agreement Outreach Program. Connie was required to attend in-person training and complete her own extensive self-study to become competent in teaching about legal health Representation Agreements, and then helping older adults to choose and create their documents. Connie excelled in all areas that were required. Her enthusiasm, competency, intelligence, and compassion for the needs of the older adults was evident from her first day as a volunteer, and for the entirety of this program.
Since then, she has remained connected to the West End Seniors’ Network by teaching Advance Care Planning to our members several times per year. The feedback from our members about the information she shares is overwhelmingly positive. Connie has become an expert in this area, and she conveys the information clearly and simply. 

Connie came on board for a very complex hospital discharge for my mom. She had been in the hospital for months after a series of strokes which left her paralyzed. We were not getting the information we needed and she was being shoved out the door without anywhere for her to go. Homecare was impossible. Connie became the case manager for my mom who went on to live in long-term care for over 3 years due to Connie’s tireless efforts. She became my father's healthcare navigator and even a stint as mine. Because she was so proactive and reliable, I knew my parents were in good hands, especially during the pandemic. She and I still remain a team to this day. Having someone who is knowledgeable about the realities of the current healthcare system is frankly critical. There are so many pitfalls that patients and their families can’t possibly foresee. Due to her diligent oversight there is no doubt that she saved my parents' lives countless times. She is kind and compassionate, yet direct when that's what you need to hear. I cannot imagine what would have happened without her. I got priceless time with my mother, long past what the doctors predicted, and I owe it all to Connie.